Last Updated: June 15, 2026

Overview

Rowluxe is committed to delivering your order safely, securely, and on time. Please review our shipping policy below before placing your order.

SHIPPING INFORMATION

We currently shipping worldwide

Order Processing Time

All orders are processed within 1 to 3 business days following payment confirmation. Orders placed on weekends or public holidays will be processed on the next available business day.

Shipping Methods and Delivery Times

Standard Shipping: 5 to 8 business days. Free on all orders.

Express Shipping: 2 to 3 business days. Additional charges apply and will be calculated at checkout.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your order in real time through the carrier’s website.

Delivery Delays

While we make every effort to ensure timely delivery, Rowluxe is not responsible for delays caused by the shipping carrier, weather conditions, customs processing, or other circumstances beyond our control. If your order has not arrived within the estimated delivery window, please contact us at support@rowluxe.com and we will investigate the matter immediately.

Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order. Rowluxe is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address after placing your order, please contact us immediately at support@rowluxe.com before your order is dispatched.

Need help?

For any shipping related questions, please contact us at support@rowluxe.com or call +1 5128808144.