Last Updated: June 15, 2026

Overview

At Rowluxe, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

Information We Collect

When you visit rowluxe.com or place an order, we may collect the following information:

Full name and contact details including email address and phone number. Shipping and billing address. Payment information which is processed securely through our payment gateway and is never stored on our servers. Browser type, IP address, and browsing behavior on our website through cookies and analytics tools.

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders. To send order confirmations, shipping updates, and tracking information. To respond to your customer service inquiries. To improve our website, products, and overall shopping experience. To send promotional emails and newsletters, only if you have opted in to receive them..

Sharing of Information

Rowluxe does not sell, trade, or rent your personal information to any third party. We may share your information only with trusted service providers who assist us in operating our website and processing orders, and only to the extent necessary for them to perform those services. All such service providers are required to maintain the confidentiality of your information.

Payment Security

All payment transactions on rowluxe.com are processed through PCI DSS compliant payment gateways. We do not store any credit card or debit card information on our servers.

Cookies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To exercise any of these rights, please contact us at support@rowluxe.com.

Third Party Links

Our website may contain links to third party websites. Rowluxe is not responsible for the privacy practices or content of any third party sites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website following any changes constitutes your acceptance of the revised policy.

Need help?

If you have any questions about this Privacy Policy, please contact us at support@rowluxe.com or call +1 5128808144.